Help with a Federal Agency

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Residents of the 24th Congressional District of Florida can contact us for assistance in dealing with Federal agencies. Not sure which federal agency you need to contact to get help with your problem? Review the list below to find a partial list of federal agencies and information about what they handle. If you do not see anything that addresses your problem, please contact my Miami Gardens Office at (305) 690-5905 for additional assistance.

For the Privacy Act Form for all casework except U.S. Citizenship and Immigration Services, please click here.

Department of State
- Consular Affairs
- Immigrant Visa Processing at Foreign Posts
- Visitors' Visas for Foreign Nationals
- Travel Advisories
- Passports for U.S. Citizens
Social Security
- Benefits and Appeals
- Disability
- New, duplicate or corrected Social Security card
Medicare
- Benefits and Appeals
- Prescription Drug Services
- Health Plan Choices
- New, duplicate or corrected Medicare card
Veterans Administration
- Veterans Benefits
- Veterans Healthcare
- Burials and Memorials
- Special Veterans Programs
Internal Revenue Service
- Services of the Taxpayer Advocate
- Forms and E-Filing
- Payments, Penalties and Refunds
United States Postal Service
- Service delivery issues
- Postage Rates and Services
- Mail Fraud
Department of Labor
- Wages, Benefits and Insurance
- Compliance Assistance
- Labor Certification
- Office of Workers Compensation Programs
Department of Defense
- Military branches
- Military Pay and Benefits
- Military Service and Records (link)
- Families
Federal Emergency Management Agency (FEMA)
- Disaster Preparedness and Response
- National Flood Insurance Program
Transportation Security Administration (TSA)
- Protecting Our Transportation System
- Airport Screening and No-Fly Lists
Customs and Border Protection (CBP)
- Border Protection
- Customs Enforcement
- Import and Export Restrictions
Immigration and Customs Enforcement (ICE)
- Enforcement of Immigration and Customs Regulations
- Detention and Removal of Illegal Immigrants
- Smuggling, Illegal Exports and Trafficking
Citizenship and Immigration Services (CIS)
- Citizenship and Immigration Petitions
- Family Based Petitions
- Adjustment of Status
- Immigration Case Status and Processing Times
- Immigration Privacy Act Form for Casework

Federal Government Information Portals